How the connection is protected
Traffic between the app and the server travels through an encrypted tunnel. VolnaLink uses modern protocols — VLESS Reality, Trojan and Hysteria 2. The app picks a suitable one for the network you are on; this is internal client logic, not a switch you operate.
To the site you visit, the request appears to come from the VPN server you selected. Your provider sees an encrypted connection to that server, but not the contents of your traffic.
Which data we process
The service processes a minimal set of data to run subscriptions and apps. The list matches our Privacy Policy:
- email address;
- account information and subscription status;
- number of connected devices;
- volume of traffic used;
- device identifier (HWID) and app version;
- diagnostic data and crash reports.
Which data we never collect
VolnaLink does not collect or store:
- your browsing history;
- the contents of your traffic;
- your DNS queries;
- files or messages you transfer;
- information about what you do online.
Who the data is shared with
We do not sell personal data. It may only be passed to payment providers, server infrastructure providers, and state authorities in cases directly required by law. The full wording is in the Privacy Policy.
What a VPN does not do
An honest list of limits is worth more than loud promises.
- A VPN does not make you anonymous: once you sign in to an account, that service knows who you are regardless of your IP.
- A VPN is not an antivirus and will not protect you from malware you downloaded and ran yourself.
- A VPN does not stop phishing: a fake site stays fake on any server.
- A VPN does not hide data you typed into a site yourself.
- Encryption between you and the site is provided by HTTPS, and it works with or without a VPN.
Reporting a vulnerability
Found a vulnerability in the app, the site or our infrastructure? Tell us. Please do not publish details before we reply, and do not test against other users' data.
- Email: support@volnaapp.com with the subject "Security"
- Telegram: https://t.me/volnalink_vpn