سياسة الاسترداد

At VolnaApp, we aim to ensure customer satisfaction.

1. Eligibility for Refunds

We may offer refunds under the following conditions:

• Technical issues preventing use of the Service
• Duplicate charges
• Requests made within 7 days of purchase

2. Non-Refundable Cases

Refunds are not provided for:

• Partial usage of subscription periods
• Change of mind after successful use
• Violations of Terms of Service

3. Subscription Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of the billing period.

4. Processing

Refund requests are reviewed case-by-case and processed via the original payment method.

5. Contact

Email: corporate@volnaapp.com

Company Information

VolnaApp LLC
Kazakhstan, Astana, 4/1 Taras Shevchenko Street, 17, office 507, Z11A3X4
BIN: 260440032430
Email: corporate@volnaapp.com