On an iPhone, installing a VPN works differently than on a computer: the app doesn't install its own driver but asks the system for permission to create a VPN profile. Hence both the specifics and the typical difficulties.
What to know in advance
- iOS 14 or newer is required.
- On the first connection, the system will ask permission to add a VPN configuration. Without it the app won't be able to connect.
- One VolnaLink subscription works on 3 devices simultaneously — an iPhone doesn't take up a separate plan.
- The VPN icon in the status bar shows that the profile is active. That's not the same as «traffic is flowing».
How to install
- Open the App Store and install the VolnaLink app.
- Launch it and sign in to your account. If you don't have an account, register: the first 8 hours are available free, no card needed.
- Tap connect. The system will show a request to add a VPN configuration — confirm it.
- Choose a location and connect.
Why VPN apps disappear from the App Store
The lineup of the Russian App Store changes, and an app available yesterday may not come up in search today. This applies not to one service but to the category as a whole.
The practical takeaway is simple: if the app is installed, it keeps working and updating. If you change devices and can't find the app in your App Store region, write to support — we'll suggest the current way to install it. There's no need to install builds from third-party sources: we don't publish or support them.
Test it on your own device
8 hours free, no card required. Full access to all servers.
If the connection won't establish
- Change the location. The first thing to do in most cases.
- Check whether there's a second VPN profile. Settings → VPN. Profiles from previously installed services remain in the system and conflict with the active one.
- Turn off Low Power Mode. It limits background activity, and the connection can drop.
- Switch between Wi-Fi and mobile internet. This immediately shows whether the network is the issue.
- Restart the iPhone. It clears stuck network states.
Common questions about iPhone
The VPN icon is lit, but sites won't open. The profile is active, but traffic isn't flowing — that's a separate situation, most often fixed by changing the location. There's a detailed breakdown in a separate article.
The VPN turns off by itself. Usually Low Power Mode or switching between networks is to blame. Check that the app is allowed background activity.
Works on Wi-Fi, doesn't work on mobile. This is a normal difference between networks, not an app failure — we have a separate article about it.
What else is supported
Besides iPhone and iPad, VolnaLink has apps for Windows, macOS, Linux, Android, Android TV, and Apple TV, as well as extensions for Chrome, Firefox, and Edge. The subscription is one for all platforms, up to 3 devices connect simultaneously; additional slots can be purchased in your account dashboard.